If you are a book retailer, we encourage you to contact us directly to find out more about stocking Top That! titles for kids and adults. We'll set up your account and put you in touch with your regional sales representative.
Apply for an Account
Applying for an account with us is easy. Once your account is confirmed and activated, you can place orders any time day or night using our online ordering system.
You'll also be able to edit your billing and delivery details, view your order history and more.
If you already have an account with us and would like to start ordering online, you'll need to to activate your account for online ordering. Just include your Account Number in the space provided.
If you wish to set up an account 'offline', please contact:
Kelly Versey, Sales Office Administrator
Tel: +44 (0) 1394 386 651 ext. 253
Ordering Instructions
Once your account has been approved, you can log-in to begin ordering. Once logged-in, you will see 'Add to Cart' buttons for each title on the site. Simply enter your desired quantities and click the button. You can review your order at any time. When you are ready, click the 'check out' buttons and follow the instructions. Your company's discount will be shown on the final order page.
If you'd rather submit your order via post, fax or telephone, you can do so by printing the Top That! Kids or Kudos order forms (see right).
Please send your orders to your Sales Representative or contact:
Customer Services
Tel: +44 (0) 1394 386 651
Terms & Conditions
Orders
For all claims on shortages, POD request, damaged goods and mis-shipments, please contact our Customer Service department.
Returns Address
The Trade Counter Ltd
Attention: Returns Department
Mendlesham Industrial Estate
Norwich Road
Mendlesham
Suffolk IP14 5NA
Tel: +44 (0) 1449 766 629
Fax: +44 (0) 1449 767122
Returns Policy
Product must be returned in salable condition. Defective books are returnable for full credit. Customers must contact their salesperson and/or the returns department in writing for a Return Authorization Number (RAN) before sending returns back to the fulfillment center.
Request for RAN must include an invoice or purchase order number that the product was purchased on. Product returned without an RAN will be subject to a 10% restocking fee. Credit balances must be offset by product purchases.
Please read the full Standard Terms and Conditions for Sale of Goods.
Order Forms
Print out these order forms for your reference or to submit via fax or post.
VAT List
Safety Statement
Read about Top That! Publishing's commitment to safety.
Trade Accounts
